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Can billing information be modified after purchase?
Yes, it is possible to request the modification of billing information once the purchase has been made, in most cases.
You can request changes to data such as:
- Billing address
- Name or company name
- CIF/NIF/VAT (in certain cases)
- Other minor administrative data
To do this, you must contact our customer service team and provide:
- Order number
- Current invoice details
- Correct details you want to appear
Our team will review the request and confirm whether the change is possible based on the status of the invoice and the applicable tax regulations. Please note that it is not always possible to modify invoices that have already been issued or recorded.
For requests related to 0% VAT refunds on intra-community transactions, please refer to the specific article below, where the requirements and corresponding procedure are detailed.
Article
How to Request an Invoice with Intra-Community VAT?
Register as a PRO customer and enter your intra-community VAT number to enable tax-free purchases. Verify the validity of your number at the provided link before completing your order.
Read more...
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