Categories
Customer Service and Technical Support
How to Receive Notifications About News and Offers?
Stay updated on our promotions and news by registering on our website or requesting it from our agents. Receive monthly emails with exclusive offers and trending products. Don't miss out on our marketing campaigns and the best opportunities!
Do you offer technical assistance for product installation?
We provide support on item specifications, but for installation inquiries, we suggest contacting the manufacturer's after-sales service.
Do you have a contact phone number?
Discover how our multilingual customer service team is available to assist you quickly and efficiently via email and online chat, ensuring clear and direct communication without the need for phone calls.
What are the customer service hours?
Our customer service via live chat is available Monday to Friday, from 9:00 to 18:00.
How to contact customer service?
Contact our customer service team via email at [email protected] or use the chat on our website. We will respond within a maximum of 24 hours, although we usually do so in 1-2 hours.
Returns within 30 days
Shop with peace of mind. If something goes wrong, we'll take care of it.
After-sales service
Any questions? Our support team will be happy to help you.
Pay how and when you want
Card, bank transfer, PayPal... Installment? We have them all.
GroupSumi is your online distributor for construction, electrical material and climate control.
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