As a Spanish company, we can deduct taxes for those businesses or freelancers who reside outside of Spain and are registered for intra-community trade within the European Union. Their VAT number must be registered in the VIES (VAT Information Exchange System).
You can validate if your company is eligible for tax exemption at the following link:
To activate this setting in your account, you must follow these steps:
Register as a PRO customer or convert your current customer account to PRO.
Enter the VAT number registered in the VIES intra-community system during registration. Once completed, this number will automatically configure the purchase without taxes.
If after completing these steps you still see taxes applied to the subtotal of your order, please let us know before finalizing the order.
Orders already placed
If you have already placed the order and the 0% intra-community VAT has not been applied, you should contact our support team to have the difference refunded.
Important: Your PRO account must specify a valid VAT number in the VIES. Otherwise, it will not be possible to convert the order to 0% VAT and refund you the difference.