Help Center

The only reason we cancel an order is due to non-payment. If you have placed an order and chosen to pay by bank transfer and after 7 calendar days we have not received the payment, your order will be automatically canceled.

If your payment has been declined, check that the bank details are correct and that there are sufficient funds. Orders are automatically canceled if payment is not received within 7 days. Make sure to complete the transfer on time to avoid inconveniences.