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How can I redeem my Sumis?
When you access the cart or on the checkout page, a button will appear in the summary, and you can decide to use the Sumis to get an extra discount.
If you activate the option, we will automatically apply a personalized discount to your order and deduct the corresponding Sumis from your account.
Why don't my Sumis appear?
If you don't see the option to get a discount with the Sumis you have accumulated, it could be for several reasons:
- Make sure you are logged into your customer account.
- Check if you have Sumis available.
- Your Sumis might be pending validation. We release them 14 days after the order is shipped.
Article
When will I receive the Sumis after a purchase?
After placing an order, the Sumis may take a few days to appear in your account.
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